• Telesales Specialist

    Job Description

    We are looking for a personable, entry level telesales professionals to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety services offered by our company. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

    Telesales Duties and Responsibilities:

    • Consistently make a good first impression when calling leads
    • Engage potential customers in dialogue that opens opportunities
    • Meet company expectations for excellent customer service
    • Provide information regarding product/service in an engaging manner
    • Answer all customer questions honestly and accurately
    • Take relevant notes on all calls for future use and enter into database
    • Process orders quickly and accurately
    • Maintain a friendly, professional tone at all times
    • Function as part of the team with sincere enthusiasm
    • Negotiate sales and address any concerns/reservations of potential customers

    Telesales Requirements and Qualifications:

    • High school diploma or equivalent required
    • Outstanding verbal communication skills and a positive attitude
    • Basic computer skills
    • Excellent telephone etiquette
    • Fluent in English language; bilingual a plus
    • Personable and friendly tone of voice
    • Ability to follow scripts without sounding mechanical
    • Ability to handle being rejected and remain calm and collected
    Contact Information

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